How To Resolve QuickBooks Error 6123 ?

At times when user tries to get access to QuickBooks he/she faces QuickBooks error 6123 in the form of a pop up box that appears on screen.


  • When company file is being restored from foreign devices.
  • Disturbance in the network connection.
  • When QuickBooks company file is damaged.
  • When antivirus software acts as a barrier to open the company file.
  • When MacAfee antivirus software is used in the computer system that does not allow the computer to access the QuickBooks software.
  • Windows in the computer system is damaged.



Method 1 – Using and installing QuickBooks file doctor.


  • Install QuickBooks file doctor.
  • Open the company file.
  • Diagnose file by selecting ‘check file damage only.
  • A pop-up box will appear asking your admin password. Type admin password and enter Ok.
  • Go to ‘open file in newer versions’.
  • Go through remaining steps that will appear on your computer screen.
  • Restart your computer.

Method 2 – Rename file .ND.OLD from .ND File.


  • Open the company file.
  • Select the company file with corresponding .ND
  • Select rename by right clicking on the company file.
  • Rename file .ND.OLD from .ND File.
  • In the same way. TLG files must be renamed to .TLG.OLD.
  • Now try getting access to the QuickBooks company file.

Method 3 – Try to shift company file to a new location in your computer system.

Step: If previous method does not solve your error then try shift your company files to a new location and then reopen it And if server connection is being used then quick books must be copied to the same computer.

Method 4 – Using auto data recovery method.

Step: If your company file is corrupted then adr copy of the file must be restored.

Method 5 – Firewalls must be disabled.

Step: At times firewalls and antivirus software of the system interfere in the working of the QuickBooks software and thus it is advisable to disable the firewalls system.

Method 6 – Try reinstalling quick books.


  • Firstly uninstall the current QuickBooks software from the computer system.
  • Download the latest version of your QuickBooks software.
  • Install it through the normal procedure.
  • Provide with the licensed and required information.
  • Access to the company file.

Method 7 – Creating new window user.


  • Access to the control panel.
  • Go to ‘create new user’ option available in the user icon.
  • User type must be set to administrator.
  • From the existing window the user must be log out.
  • Restart the computer.
  • Company file must be move to desktop.
  • Now access the company file in QuickBooks.

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